Tampoprint machines are known world wide for their reliability but occasionally, like any machine, issues can arise and in rare cases even break down. Regardless if your machine is two, ten, or twenty-five years old the threat of a malfunction, although rare, is always there. In the event something like this takes place our talented and knowledgeable service staff is there to help. The majority of issues that can arise with your Tampoprint machine our staff can advise you over the phone. Through extensive troubleshooting we will provide you with the correct solution to the problem with little time loss to your production line.
In more severe cases we will recommend to have one of our technicians come to your location, or, depending on your location and machine type, have you send your Tampoprint machine into our shop for servicing.
No matter what the issue your machine may have you can be rest assured that we always provide the highest quality service with as little disruption to your production environment as possible. Take a look at the services we offer and you will see that our staff is here to assist you with any problem:
- Technical support – by phone or on-site
- Status analysis on-site
- Suggestions for upgrading and modification
- Modification of your line on-site or at Tampo
- Individual maintenance of pad printing machines and automations
- Assignment of firm delivery and collection dates
- Acceptance of complaints
These are just a few examples of how we are always here to help our clients. If you have any issues with your machine, or even have a few questions please do not hesitate to call us.